FAQ
What is the difference between a dietitian and nutritional therapist?
Dietitians are regulated by the Health and Care Professions Council (HCPC) and the title 'dietitian' title is protected by law. Dietitians are uniquely qualified by degree to translate scientific information about food into practical dietary advice. Unlike the title 'dietitian', 'nutritional therapist' are not titles protected by law.
What happens after I book a consultation?
Once you book your appointment, you'll complete a detailed health questionnaire so we understand your nutrition history, current habits, and what's prevented progress in the past. This is sent 2 days before your appointment.
Your first consultation lasts an hour. We'll review your nutrition and lifestyle together, identify what's working, and create a personalised plan tailored to your goals. You'll receive a summary and practical recommendations afterward.
Follow up appointments are 30 to 40 minutes. Most clients book 4 to 8 sessions for deeper work like improving their relationship with food, or 2 sessions for a general review and feedback. We'll discuss what feels right for you.
How much does a session cost?
The cost of the session will depend on the package chosen and the length of sessions. Click here for our packages.
Do you offer reduced rates or financial support?
We never want cost to be a barrier to getting the nutrition support you need. If you are experiencing financial hardship, please get in touch confidentially and we will do our best to help. We offer a limited number of reduced-rate appointments each month for people who qualify, including:
- Those receiving Universal Credit, PIP or other benefits
- Students in full-time education
- NHS and care sector workers on lower incomes
- Single parents
- Unemployed individuals actively seeking work
- Elderly patients on a fixed pension
Payment plans are also available for longer programmes. All enquiries are handled with complete discretion and without judgement. Please do not let cost stop you from reaching out. Simply email us at enquiries@mynutritionbalance.com and we will have an honest conversation.
How do I know the information is up to date?
I regularly access clinical supervision and continuous professional development to enhance my dietetic skills and holistic methods. All my training and certifications can be found in the "About" page.
How is my data protected?
We have three promises to you:
Confidentiality: We are registered with the Information Commissioner's Office (ICO). This means all your data is protected and shared with your consent.
Compliance. We are regulated by the Health and Care Professions Council standards and codes of conduct and the British Dietetic Association Standards.
Cooperation: We will work along with your consultant, family doctor and/or healthcare professional to achieve your holistic aims, with your consent.
What is the cancellation policy?
It is very important to us and our clients that our clinics run smoothly. To enable this we require minimum 48 hours notice for cancellation or rescheduling.
Please note the full consultation fee will be charged for non-attendance or cancellation within 24 hours. If you cancel your appointment within 2 working days, you will be charged 50% of the fee.
We will endavour to inform you 48 hours before your appointment of any absences or professional commitments.
Do you accept clients with health insurance?
Yes. I am not working with specific health insurers so you would need to check if your insurance covers a HCPC Registered Dietitian working in private practice.
